Business Process Re-engineering involves the radical redesign of core business processes to achieve dramatic improvements in productivity, cycle times and quality. In Business Process Re-engineering, organisations start with a blank sheet of paper and rethink existing processes to deliver more value to the customer. We typically adopt a new value system that places increased emphasis on customer needs. We help organisations to reduce structural layers and eliminate unproductive activities. First, we redesign functional organisations into cross-functional teams. Then we use technology to gather, aggregate and analyse data, to improve decision making.
Refocus company values on customer needs
Redesign core processes, typically using technology to enable improvements
Reorganise a business into cross-functional teams with end-to-end responsibility for a process
Rethink basic organisational and people issues
Improve business processes across the organisation
Typical outcomes are:
Reduction of costs, elimination of waste and unproductive activities
Improved quality of organisational activity and effective customer outcomes.